Refund Policy

We offer a 30-day money-back guarantee on LibreArchive Pro. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

Refunds are processed by our payment provider, Paddle, the Merchant of Record for all LibreArchive orders. To request a refund:

• Visit paddle.net and use the refund request tool with your order details.
• Or open the billing portal from your LibreArchive account (Plans & Billing → Manage billing) and cancel or request a refund from there.
• You can also contact libre through the support channels in your account and we will help you start the refund with Paddle.

Once Paddle approves a refund, the amount is returned to your original payment method. Your LibreArchive Pro access ends when the refund is processed, and your account reverts to the free plan. Your saved links, notes, files and workspaces are never deleted because of a refund — you keep your archive.

Cancelling is not the same as refunding. You can cancel your Pro subscription at any time from the billing portal; you keep access until the end of your current billing period, and no further charges are made. If you want your most recent payment back, request a refund within the 30-day window above.

For any refund question, contact libre through the support channels in your account, or reach Paddle support at paddle.net.